SOFTSWISS is a rapidly growing IT product company which always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return.
Responsibilities:
- Respond to customer queries in a timely and accurate way (chats/e-mails)
- Assist in solving customer problems and current issues
- Knowledge of the admin area, the ability to use all the provided tools (training)
- Make daily reports
Requirements:
- Fluency in English and/or German
- Excellent communication skills
- Experienced PC user
- Stress tolerance
- Self-organization
- Responsibility
- Be ready to learn and improve
- Sportsbook expertise will be an advantage
Work conditions:
- Opportunity to join one of the most progressive and fast-growing IT spheres;
- Shift schedule 2/2 (shift 12 hours, alternation of day and night shifts);
- We are working in dynamic constantly growing business terms: developed processes, opportunity to influence outcomes and share experiences, quality not quantity
- Our own products line which has recommended itself multiple times in a variety of market cases
- Your salary is protected against inflation and currency spikes, the whole salary amount is specified directly in the job offer
