Вакансия Customer Support Specialist

1 вакансия
Специализация: Support
Уровень: Junior
Опыт: Без опыта
Уровень английского: Upper-Intermediate
Город: Минск
Режим работы: Полный день
Размер команды: 13+
Размер компании: 1300

SOFTSWISS is a rapidly growing IT product company which always welcomes professionals in various areas of IT and iGaming to join the team. We are looking for highly motivated and goal-oriented individuals who are willing to share their thoughts and ideas with like-minded people and get additional knowledge and experience in return.


  • Respond to customer queries in a timely and accurate way (chats/e-mails)
  • Assist in solving customer problems and current issues
  • Knowledge of the admin area, the ability to use all the provided tools (training)
  • Make daily reports


  • Fluency in English and/or German
  • Excellent communication skills
  • Experienced PC user
  • Stress tolerance
  • Self-organization
  • Responsibility
  • Be ready to learn and improve
  • Sportsbook expertise will be an advantage

Work conditions:

  • Opportunity to join one of the most progressive and fast-growing IT spheres;
  •  Shift schedule 2/2 (shift 12 hours, alternation of day and night shifts);
  •  We are working in dynamic constantly growing business terms: developed processes, opportunity to influence outcomes and share experiences, quality not quantity
  •  Our own products line which has recommended itself multiple times in a variety of market cases
  • Your salary is protected against inflation and currency spikes, the whole salary amount is specified directly in the job offer
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